We respect the privacy of our global customers and are committed to responsible data handling.

Information We Collect

• Name

• Billing and shipping address

• Email address

• Payment information (processed securely by Stripe)

• Order history

• Website usage data via analytics tools

We collect only data necessary to fulfil orders and operate our services.

Lawful Basis for Processing (GDPR – EU/UK)

For customers located in the European Union or United Kingdom, we process personal data under the following lawful bases:

• Performance of a contract (to fulfil your order)

• Legal obligations

• Legitimate business interests (such as fraud prevention and service improvement)

• Consent (where required for marketing communications)

Payment Security

All payments are processed via Stripe, a PCI-DSS compliant payment processor. We do not store credit card details.

Data Sharing

We share personal information only where necessary with:

• Stripe (payment processing)

• NZ Post (order fulfilment and tracking)

• Professional service providers (where required for compliance)

We do not sell personal data.

International Data Transfers

As we operate from New Zealand, your data may be processed in New Zealand. By placing an order, you acknowledge this transfer.

New Zealand is recognised by the European Commission as providing an adequate level of data protection.

Your Rights (EU/UK)

Under GDPR, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (where applicable)

• Restrict or object to processing

• Request data portability

• Lodge a complaint with your local supervisory authority

To exercise these rights, contact:
hello@dayzero.co.nz

U.S. Consumer Privacy Notice

For customers located in the United States, including California residents:

• We do not sell personal information.

• You may request disclosure of personal data collected about you.

• You may request deletion of personal data, subject to legal exceptions.

Requests may be submitted to:
hello@dayzero.co.nz

Data Retention

We retain personal data only as long as necessary to fulfil orders and comply with legal obligations.

Contact

For privacy or compliance enquiries:

Day Zero Limited
1227 Anzac Memorial Drive, Wharewaka, Taupo, 3378, NZ
hello@dayzero.co.nz